Privacy Policy

The purpose of this Privacy Policy is to describe how www.frogs-and-fairies.com (‘Website’) collects, uses and shares information about you owned and controlled by the Website. Here is how Frogs and Fairies (‘us,’ ‘we,’ or ‘our’) may collect, use, protect or otherwise handle your personal information. If you reside or are located in the European Economic Area (‘EEA’) we are the data controller of all Personally Identifiable Information (as defined below) collected via the Site and of certain Personally Identifiable Information collected from third parties, as set out in this Privacy Policy.

Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at sandra (at) frogs-and-fairies.com. Your use of Website is also governed by our Terms of Use.

What is Personally Identifiable Information (Personal Data)?

‘Personally identifiable information’ is personal data that can be used to identify you, such as email address, IP-address or your name. Personal data, as used in information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

What personal information do we collect from the people that visit our blog?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information? We collect information from you when you subscribe to a newsletter, make a purchase, surf the website, respond to a survey or marketing communication, enter information on our site or use certain other site features as described below.

Specifically, what info will we collect?

Subscriber Newsletters

If you sign up to our newsletter, you will be required to give you email address.

I send approximately one email per week. Occasionally I will send additional emails about special offers.

If at any time you would like to unsubscribe from receiving future emails, you can email us or use the unsubscribe link at the bottom of each email, and we will promptly remove you from ALL correspondence, and you will stop receiving any mail from us.

Shop Purchases

Products in the Frogs and Fairies shop are sold through Woocommerce. Your name, email address and country are required during the checkout process.

Payments are made through Paypal (read it’s privacy policy here).

Information about your purchase is stored indefinitely. This way I can resend the files to your email address if you request that. Only you name, email address and country is stored on our site.

Blog Comments

When you leave a blog comment, after I confirm it, your comment becomes visible. Your email address is never disclosed unless you include it in the main body of the comment. You name, comment and URL (if you provide it) are visible to anyone who visits the comment section.

We deserve the right to edit or remove the comments at our discretion.

Google Analytics

This Website uses Google Analytics to track website performance and behavior. It provides information on pageviews, referral sources (another website or social media site), your device (desktop, mobile or tablet), browsing actions and other information. I have no way to connect that information to you personally. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies.

Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

Cookies

This Website uses third party services to provide to collect anonymous information about your visit through the use of cookies in order to enhance user experience and analyze site performance.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Children’s Information

This Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at sandra (at) frogs-and-fairies and we will use our best efforts to promptly remove such information from our records.

The period for which the personal data will be stored

We keep your email until you revoke us your consent to do so.

The user can withdraw consent to our data processing at any time. The user has the right to request from the Website access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability.

This also means:

– If at any time you would like us to delete the information you provided to us, you can email us and we will promptly delete your information from the subscribers database.

– If you sign up to receive our email newsletter or post updates via email, there is a clear ‘unsubscribe’ link at the bottom of every email so you can opt out any time.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without permission. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when such release is necessary to comply with the law.

Last updated: May 15, 2018